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PARTNERSHIP PHILOSOPHY

Our partnerships begin with careful listening and engagement to build a big-picture view of our customers’ needs and an understanding of their current challenges. This is crucial to effectively aligning our expertise with our partners’ requirements and goals.

Our approach ensures that we understand each partner’s unique needs and offer solutions that will deliver true value across the entire relationship.

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PARTNERSHIP & CUSTOMER SERVICE

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A focus on developing long term strategic relationships

We have a proud history of working with our customers to develop innovative solutions to meet their needs. We welcome the challenge to develop products that help our customers solve their biggest problems and work reliably in their most demanding environments.

Sharing of knowledge

The ability to listen, understand and implement to exacting standards.

Joint project collaboration

Management of customer-centric requirements from concept to delivery.

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1st class customer service

Putting customer needs first.

Putting ourselves in the customers’ shoes.

Respecting our customers.

Being honest.

Efficient and effective customer management from both internal and field-based teams.

Stock holdings aligned to customer / production forecasts.

 
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CUSTOMER SPOTLIGHTS

 

Take a look at how some of our long-term partners use Peterson LED lights for original equipment lighting, unique specialist applications and more…

 
 

ALLAN J HARGREAVES

“Peterson Europe provide a great level of service and they always go out of their way to help you out. We definitely recommend”

ROCKET CARAVANS

“Their products are very high quality which are essential to the look of our Rocket range. Importantly the products always arrive on time”

 
 
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To discuss how our LED lighting solutions, products and services can help your business, please contact us today.